FAQ
Good to know.
What can I expect from you?+
Open communication and attention to detail. We send a text reminder the day before your clean with a 2-hour arrival window. If you won’t be home, you can leave a lockbox with the key, as many of our working-professional clients do. We customize every service to your requests.
Do I need an in-home estimate?+
No. Fill out our quote form with a few photos of your home and we’ll send you a personalized quote quickly.
What if I need to cancel?+
Please text, email or call before 5 p.m. two days before your cleaning day. Without notice, a 50% non-cancellation, non-refundable fee of your current service applies.
What is your service guarantee?+
All work is backed by a 100% satisfaction guarantee. If you’re unhappy with any area we cleaned, call within 24 hours and we’ll re-clean it free of charge.
Which payment methods do you accept?+
Cash, checks, Zelle (QuickPay), all major credit cards, PayPal and Venmo.
Is there anything you don’t do?+
We don’t wash dishes (we can load the dishwasher) or do laundry.